By accessing any part of the Website, You shall be deemed to have accepted these Terms in full and that You possess the legal authority to enter into any agreement. If You do not accept these Terms in full, You must leave the Website immediately.
Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.
The Company reserves the right to modify or withdraw, temporarily or permanently the Website (or any part of it) with or without notice.
As a condition of Your use of this Website that You will not use this Website for any purpose that is unlawful or prohibited by these Terms.
The copyright and other intellectual property rights in all material on the Website are owned by or licensed to the Company. This includes all text, graphics, images, photographs, video and sound material.
It is a breach of copyright to use photographic images found on any part of the Website without gaining the Company’s prior permission. If You would like to use an image found on the Website, please contact the Company for further details.
You are prohibited from posting or transmitting to the Website any material which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).
The Company will fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity and/or location of anyone posting any material in breach of Clauses above.
Third party links
Any links to third party websites on this Website are provided solely for Your convenience. If You use these links, You shall leave this Website. If You decide to access any of the third party websites linked to the Website, You do so entirely at Your own risk.
Although the Company takes all reasonable steps to ensure that the Website is safe for users it is possible that material on the Website may be susceptible to data corruption, interception and unauthorised amendment for which the Company does not accept liability or responsibility. The Company does not accept liability or responsibility for the presence of any computer viruses contained in any material on the Website, whether it is read, viewed, listened to, copied, downloaded, printed or accessed in any other way. The Company does not accept liability or responsibility for any losses caused as a result of any computer viruses contained in any material on the Website.
The Company does not guarantee that the Website will be compatible with all hardware and software that may be used by You. The Company will not be held liable or responsible for any damage to Your computer equipment, software, data or other property as the result of Your access to, use of, or browsing of any material on the Website.
All orders placed by you are subject to these terms and conditions (Terms). By clicking on the 'check out' button on the Order Form, you are consenting to be bound by these Terms.
If you are a Consumer you must be over 18 to place an order via our Website.
You must have the legal authority to order any Products via this Website.
If you order Products from our Website we will send you an email confirming receipt of your order, your order number, invoice address, delivery address, description of Products ordered, the price (including VAT) and quantity of the products ordered, the expected delivery date of the products and confirmation of any message to be delivered with the products ordered. VAT Registration details will also be included to enable you to utilise this confirmation as a VAT receipt should this be required as a result of your purchase.
Your order is an offer from you to us to purchase the Products. Our acknowledgement of your order is not acceptance of your order.
We shall insist on receiving payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings in to existence a legally binding contract between us.
You can only deliver multiple Products ordered over the Website to one address. If you need to deliver to more than one address please place individual orders for each address.
Illustrations, photographs, dimensions and descriptions of Products on our Website are intended as a general guide to the Products only and do not form part of our contract with you. Products may vary slightly in appearance from those depicted on the Website.
All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.
In the event that we are unable to supply the Products or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
We may deliver certain flower Products in bud to ensure longer life.
The price payable for the Products that you order is shown on our Website.
All our prices are shown inclusive of VAT and Prices are show exclusive of delivery which is charged separately. Delivery costs will be shown separately in the checkout before you enter your details for payment.
We only deliver Products on the Isle of Wight.
If the recipient is not available to receive their delivery we reserve the right to leave the delivery in a secure place or with a neighbour. In such a case a card will be left at the delivery address indicating where the delivery has been left. If a safe place to leave the delivery cannot be found the delivery will not be left but a card will be left with our contact details stating we tried to make the delivery.
We agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date or during the delivery period.
We will deliver the Products ordered by you to the address you give to us for delivery at the time you make your order. We cannot guarantee when any item will be despatched and we are unable to specify a time for delivery.
You will become the owner of the Products you have ordered when they have been delivered to you, the recipient or the representative of the recipient. You are responsible for any insurance (where relevant) security after delivery. Once Products have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
We shall be liable for any failure to perform, where such failure or delay results from any circumstances outside our reasonable control including but not limited to any fire, flood, explosion, accident, adverse weather conditions, traffic congestion, mechanical breakdown, obstruction of any private or public highway, riot, government act, act of war, terrorism, act of God, or from any industrial dispute or strike whatsoever.
Please ensure that you enter full and accurate details, including the address and the postal code, of the recipient. We will not be responsible for any orders which are not delivered due to incorrect or incomplete information being supplied by you. We are unable to change any of the delivery details (Including card message) on day of dispatch.
Some of our arrangements contain water and may on rare occations leak, we recomend that these types of arrangement are not placed directly on any surface that could be damaged by water leakage, we will not be held responsible for any damage caused.
Because of the perishable nature of many Products you are advised to make any complaint within 7 working days of the delivery date of your Products.
We guarantee seven days of freshness for your flowers, plants or associated items from the date of delivery. If any flowers arrive damaged, die or wilt within seven days of delivery we will replace the flowers and deliver them to you free of charge. If you want a refund not a replacement we will refund you the price and the delivery costs.
Refunds may occasionally be given at the discretion of the management.
We will inspect all Products returned to us as faulty or damaged. If we discover that they are not faulty or damaged we may recharge you for the Products and the costs incurred by us.
We reserve the right to cancel the contract between us if we have insufficient stock to deliver the Products you have ordered. If we do cancel your contract we will notify you by email and refund any sum paid by you to your credit or debit card. We will not be obliged to offer any compensation for loss or disappointment suffered by you.
We shall have no liability to you for any failure to deliver Products you have ordered or any delay in doing so or for any damage or defect to Products delivered if caused by any event or circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown or systems or network access, flood, fire, explosion or accident.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.